Cambridge

28 hours per week

£20,967.50 (full time equivalent £26,209.37)

Are you passionate about creating vibrant student communities where everyone feels they belong? We're looking for a dynamic personality to transform our Union spaces into the beating heart of campus life. In this role, you'll empower a talented student staff team, work alongside enthusiastic student leaders, and bring creative ideas to life through events and initiatives that truly matter. If you thrive on making connections, love seeing students flourish, and want to shape experiences that students will remember long after graduation, this is your opportunity to make a real difference in campus culture.

What you'll be doing:

• Overseeing the operations of the Union student space and office, including the supervision and support of student staff
• Promoting community building among students.
• Leading the Welcome Desk Team to ensure that high standards of customer service are met and maintained
• Support and empower students to initiate, plan and deliver impactful community activities inline with our strategic objectives and ARU’s Access and Participation Plan objectives.
• Work directly with students to plan, coordinate and deliver relevant events and initiatives within the area of responsibility.
• Promote initiatives fostering community cohesion, student wellbeing and campus vibrancy.
• Develop strong relationships with the student community, university departments, clubs and societies and student networks.
• Collaborate with other Union staff members to share successful community-building practices.

Experience that will support your application:

• Experience of working with diverse groups of people
• Knowledge and understanding of the current issues affecting students, students’ unions, and the Higher Education sector.
• Experience of working in a customer-service related environment and the ability to recognise and deliver excellent service standards

Skills that will help you in this role:

• Ability to coordinate and deliver events
• Time management and organisational skills
• Ability to conduct research and analyse data
• Ability to present in front of large groups

For a full job description and person specification, please click HERE.

The closing date for this role is Tuesday 10th February at 23:00.

In-person interviews will be held in Cambridge on 18th and 20th February.